Lindsay CravenStaff Writer
August 17, 2012
Yadkin Valley Car Wash has reopened after an ownership change and equipment overhaul.
Located off of Hoots Road in Yadkinville, Yadkin Valley Car Wash opened for the first time with new owner Kenis Carter, on July 30. Carter took over the location and proceeded to perform a $17,000 face lift to give the car wash new life.
The wash is one of very few hand wash car washes in the county. It offers hand wash, vacuuming, waxing and full detail for small cars, SUVs, trucks and vans.
Once he bought the car wash, Carter hired Troy Powell as his manager and Jessica Powell as assistant manager to help take the car wash to the next level.
“We paved the drive, we bought all new chemicals and cleaners, and we made the office area and wash area more homey,” Troy Powell said. “We’re also making more signs to increase awareness, and we’re just trying to make everything new and improved.”
The main goal of the car wash has been to improve customer satisfaction. When Carter took over he received feedback that the wash was not as available as customers would like. This has led the Powells to make sure they are staffed well enough to provide washing services for any customer who pulls in their drive.
“We always have time for any car,” Troy said. “If we’re getting ready to close and a car pulls in we’re not going to close, we’re going to wash their vehicle. Our main thing is customer satisfaction; when we’re done with your car, we let you inspect it. And if there’s something you’re not happy with, we will redo the whole car.”
Roy Myers has been coming to this car wash location as it has changed owners over the years. Despite bad experiences in the past, he decided to give it another try when Yadkin Valley Car Wash reopened its doors last month, he said.
“There have been several people in this car wash and these people are doing the best job that I’ve seen in the time I’ve been coming here,” Myers said. “Paving the driveway was the best thing they could have ever done to the location because when they would wash it before you would have to wipe your car down and finish your tires when you got home.”
The wash offers several services. Customers can choose from a basic in and out wash that includes vacuuming out the car, wiping down the interior and a hand wash and takes about 30 minutes. A full wax can be added to a regular wash for $30 to $40. Customers can also opt for wash only or vacuum only. The wash also offers a full detail on any size car; this service takes about an hour and half.
Customers also have the option to drop their car off, wait while it’s being washed or have their car picked up and delivered to their home or business.
Troy and Jessica were chosen from 15 applicants for the job and management. Carter said that he was looking for a young, energetic couple to take the car wash to the next level and he knew he had found the perfect pair when he met the Powells.
“I’ve been in this line of work all of my life,” Troy said. “I’ve always washed and detailed vehicles for my family and friends and I love vehicles so it’s a passion for me and it’s what I love to do.”
Since opening, Troy said that they see about two to three cars a day come through the wash. As time goes on he hopes to be able to see about 10 cars come through a day.
Troy said that he would also like to see an increased client base and they would also like to start a small garage alongside the wash that would be able to perform simple maintenance services.
“We just want to make sure we get our name out there in a good positive way,” Troy said. “We’re a good Christian group here and we’ll do the best job we can do.”
Yadkin Valley Car Wash is located at 9621 Daniel Drive in Yadkinville. Business hours are 8:30 a.m. to 5:30 p.m. Call 336-463-0955 to set up an appointment or for more information.
Reach Lindsay Craven at 679-2341 or at firstname.lastname@example.org.